Mohammad Shaad

Posted by
Mohammad Shaad
Recruitment Consultant (India)
Cloud, Infrastructure, Networking

Direct line+65 6708 7429
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A master degree in computer science and over three years of IT infrastructure industry experience, has helped me in the recruitment industry since past two years where I specialize in Infrastructure domain of IT recruitment. I'm committed to providing a standard of excellence which includes the complete approach to 360 recruiting by increasing my knowledge base through continuous research and relentless networking. Throughout my recruitment journey, I have provided my clients with qualified candidates for direct hire, consulting and contract positions, including those hard to find specialty roles.  The bottom line is, I believe in building a strong connection with my Clients & Candidates to create a common goal to achieve.
Mohammad's latest jobs

Level 3 Network Engineer

Salary 60000 - 72000 SGD
Number of positions to fill : 1
Reference number : 8438

Employment terms
Permanent
Employment date
2018-05-15
Skills
  • At least 5 years working experience in the role of network administration / network operation
  • Engineering or diploma with CCNA & CCNP certified.
  • Strong working knowledge on Cisco networking products.
  • Good working and technical knowledge on Lucent QIP / DNS and DHCP.
  • Good working experience and technical knowledge of F5 load-balancing with GSLB and Foundry
  • Good technical and working knowledge on Proxy technology – Bluecoat / Netcache / McAfee

Description

We are looking for a L3 network engineer with one of our clients with at least 5 years working experience in the role of network administration / network operation . Engineering or diploma with CCNA & CCNP certified.

Role Description

Selected candidate will be a part of Level 3 Operations team working during Singapore business hours, stand-by at another time.

Managing global operations, taking escalations from L1/L2 and provide feedback to management on issue resolution and root cause.

Liaise with Engineering team in getting a detailed analysis, provide feedback for design review as well as recommend best operational feasible option.

Ideal candidate should have CCIE level of knowledge in running the networks.

Work location will be Pasir Panjang, Mapletree Business City.

Must Have:

  • At least 5 years working experience in the role of network administration / network operation
  • Engineering or diploma with CCNA & CCNP certified.
  • Strong working knowledge on Cisco networking products.
  • Good working and technical knowledge on Lucent QIP / DNS and DHCP.
  • Good working experience and technical knowledge of F5 load-balancing with GSLB and Foundry
  • Good technical and working knowledge on Proxy technology – Bluecoat / Netcache / McAfee
  • Preferred:
  • ITIL foundation certified
  • CCIE level of knowledge, excellent in routing & switching
  • Prior experience in a banking or financial institution is preferred
  • Working experience on Riverbed
  • Working experience on both Juniper Netscreen & Checkpoint firewalls
  • Working and technical experience with Nortel VPN
  • Working and technical knowledge on Webwasher McAfee Web gateway
  • Working and technical knowledge with network management systems
  • Familiar with Sniffer technologies like Wireshark
  • Familiar with using EMC SMARTS

 

Roles / Responsibility

Develop (from scratch) the technical operational working instructions across the various platforms of network technologies

Study and understand the BCP and DR policies and execution requirements

Review the network incident tickets and perform event correlation

Study and understand in detail the requirements for managing the client’s different lines of services and the technology required to support these lines of service.

Clearly understand the escalation processes for internal and to client for higher level support and/or vendor engagement

Understand specific troubleshooting, diagnostics, change management policies as it pertains to the technology

Review the technology as it pertains to the ‘Advanced Services’ functions and gains a deeper understanding of the specific requirements eg. Performance and configuration review, failure trend analysis expectation and performance and anomaly analysis

Clearly define with the other regional support centers the process for handover of duties in critical/emergency situations

Document and understand the process from a technology perspective as it pertains to incident handover to support center, problem management, change management, configuration management and capacity management.

Assist in the development of the Operations Plan.

Perform testing of the tools in collaboration with client as part of operational readiness testing

Develop the overall train the trainer program as it pertains to the technology policy and procedural aspects and specific client requirements for “go-live”.

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