Quality Assurance Analyst (Quality Assurance Services)

Salary 48000 - 102000 MYR
Number of positions to fill : 1
Reference number : 8443

Employment terms
Permanent
Length of employment
Permanent
Employment date
2018-05-16
Location
Malaysia
Education
Degree
Years exp required
3
Skills
Independent Quality Assurance Services , IQA, developing and implementing Quality programs,

Description



We are looking for a Quality Assurance Analyst (Quality Assurance Services) for a permanent role for one of our client based in Malaysia.

Salary: MYR 4000 - MYR 8500

Job Description

  • Independent Quality Assurance Services (IQA) with the aim of driving higher customer satisfaction.

  • Experience developing and implementing Quality programs highly preferred

  • Proven ability to achieve and maintain departmental quality standards

  • Professional demeanor, dependable, and able to maintain confidential information

  • Strong written communication skills. Excellent grammar, spelling, and sentence construction.

  • Exceptional listening and analytical skills.

  • Strong knowledge of customer care processes and techniques

  • Must exhibit excellent leadership, communication, and interpersonal skills.

  • Must have familiarity with Internet software

  • Demonstrated ability to rapidly gain product knowledge and effectively communicate it to agents

  • Flexible, detailed, and able to successfully adapt to change

  • Ability to work independently

  • Good analytical skills & quick learner with Communication skills in Mandarin.

 

Interested, please send over your resume to recruitment@aryansearch.com or call at +65 67087429 – 201 for a confidential discussion.

EA PERSONNEL: SHERVANI VIKRAM
EA REGISTRATION NUMBER: R1110177
LICENSEE: ARYAN SEARCH PTE LTD / LICENSE NO. 13C6405
for all other jobs please visit our site:
http://aryansearch.com/jobs

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