System Engineer

Salary 54000 - 60000 SGD
Number of positions to fill : 2
Reference number : 8414

Employment terms
Contract
Length of employment
12 month renewable Contract
Employment date
2018-05-23
Education
A Diploma/University graduate in IT or Computer Science
Skills
networking concepts (TCP/IP, RDP, WiFi, VPN)

Description



Main responsibilities 

· Troubleshoot and problem solve workstation related hardware, Printer and software issues and escalate support issues to L2/L3 IT support teams or 3rd party vendors

· Perform IT support to end users

 · Follow-up on user purchase and services subscription request

· Provide video conference support and troubleshoot

 · Provide basic IP telephony support

Qualifications and Profile 

· A Diploma/University graduate in IT or Computer Science

· The position requires a minimum of 3 year relevant experiences as a System Engineer Functional 

· Active Directory account and group policy management

· Basic networking concepts (TCP/IP, RDP, WiFi, VPN)

· Provide Desktop engineering support

· Perform capacity planning workstations and other IT equipment

· Ability to observe control environment / risk management & compliance guidelines

· Provide system support and perform, implement Security administration, Monitoring and Control

Technical 

· Hands-on experience on MS patching, Software delivery and Windows OS deployment tools on workstations

· Good experience in managing Active Directory and Windows OS and Office Suite

· Good knowledge of Windows troubleshooting

· Good understanding and awareness of Incident management, problem management and change management

· Proficient in identify issues efficiently and escalating to concerned teams

Other Professional Skills and Mindset

 · Good governance of processes

 · Ability to adapt to changes in shortest possible time. Flexibility to alternate or backfill around all sites and work within a shift pattern work rotation

 · Excellent analytical, problem solving, interpersonal and communication skills both written and verbal · Ability to work under pressure and multi-task

· Strong team player

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